At Flamethedge, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or make purchases from our online store.
1. Information We Collect
– Personal Information: name, email address, phone number, billing and shipping details.
– Payment Information: credit/debit card details or other payment methods (processed securely by third-party providers).
– Technical Information: IP address, browser type, device information, and cookies.
– Transaction Information: purchase history and order details.
2. How We Use Your Information
– To process and deliver your orders.
– To improve our website, products, and services.
– To communicate with you about your orders, inquiries, and promotional offers.
– To ensure compliance with legal and regulatory requirements.
– To prevent fraud and secure our platform.
3. Sharing of Information
– We do not sell, rent, or trade your personal information to third parties.
– We may share information with trusted service providers (payment processors, delivery companies, IT support) strictly for business operations.
– We may disclose information if required by law, court order, or to protect our legal rights.
4. Cookies and Tracking Technologies
Flamethedge uses cookies and similar technologies to enhance user experience, analyze site performance, and personalize content. You may disable cookies in your browser settings, but some features of our website may not function properly.
5. Data Security
We implement reasonable technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.
6. Your Rights
Depending on your location, you may have the right to:
– Access, update, or delete your personal data.
– Opt-out of receiving marketing communications.
– Request a copy of the information we hold about you.
– Withdraw consent for data processing.
To exercise these rights, please contact us at the details below.
7. Third-Party Links
Our website may contain links to third-party sites. Flamethedge is not responsible for the privacy practices or content of such websites. We encourage you to review their privacy policies when you visit them.
8. Children’s Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If we become aware of such data, we will take immediate steps to delete it.
9. Changes to this Privacy Policy
Flamethedge may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Flamethedge Customer Support
Email: [email protected]